This Privacy Policy explains how Raptor 77 Casino collects, uses, stores, and shares personal information when you access our website and related services from Australia or elsewhere. It also outlines the choices and rights available to you, and the steps we take to protect information associated with your account.
Raptor 77 Casino is intended for adults aged 18+ and is designed to support responsible online entertainment. By using our services, you acknowledge that you have read and understood this Privacy Policy.
Information We Collect
We collect information that is necessary to provide our casino services, to maintain account security, to process deposits and withdrawals, and to meet operational and compliance needs. The type of information collected depends on how you use Raptor 77 Casino and which features you choose.
Information you provide directly
- Account details such as name, date of birth, username, password, and contact details.
- Verification information you submit when required, which may include identity documents, proof of address, and age confirmation (18+).
- Payment-related information needed to process transactions, including deposit and withdrawal details and limited payment identifiers.
- Customer support communications and any information you choose to include in messages or attachments.
- Preference information such as marketing choices, communication settings, and responsible play tools you activate.
Information collected automatically
- Device and technical data such as IP address, device identifiers, browser type, operating system, and language settings.
- Usage data such as pages viewed, session duration, clicks, referral URLs, and feature interactions.
- Log and security data including authentication events, failed login attempts, and risk signals used to help detect fraud or account takeover.
Information from third parties
Where appropriate and permitted, we may receive information from third parties that help us operate the service, including payment providers, analytics partners, and identity or fraud-prevention services. This information is used to verify details you have provided, to help protect the platform, and to reduce the risk of unlawful or abusive activity.
How We Use Information
Raptor 77 Casino uses personal information to run the site reliably, deliver the features you request, and improve the player experience. We aim to use only what is relevant for a specific purpose and to limit access to authorised personnel.
- To create and administer your account, including login, authentication, and profile management.
- To process deposits and withdrawals and to handle transaction-related checks. Minimum deposit is $A20.
- To provide customer support, respond to queries, and resolve disputes or technical issues.
- To monitor gameplay and site activity for security, fraud prevention, and integrity of games and promotions.
- To personalise content and improve our website performance, including troubleshooting and product development.
- To send service-related messages such as important updates, security alerts, and changes affecting your account.
- To manage marketing communications where you have a choice, and to respect opt-out preferences.
- To maintain internal records, conduct audits, and support legal or regulatory requests when applicable.
Cookies and Similar Technologies
Raptor 77 Casino uses cookies and similar technologies (such as local storage, pixel tags, and SDKs) to operate the site, remember your preferences, and understand how visitors interact with our services. Some cookies are necessary for core functionality.
Types of cookies we may use
- Essential cookies: required for site navigation, login sessions, security controls, and basic functionality.
- Performance and analytics cookies: help us understand usage patterns and improve stability and design.
- Preference cookies: remember choices such as language, display settings, or selected limits.
- Advertising and measurement cookies: may be used to measure campaign performance and reduce irrelevant advertising where enabled.
You can control cookies through your browser settings and, where offered, through on-site consent tools. Disabling certain cookies may impact site functionality, including account access or the ability to use cashier features.
Data Sharing
We do not sell your personal information as a standalone product. We share information only when necessary to provide the service, to protect Raptor 77 Casino and its players, or where required by applicable processes.
- Service providers that support hosting, payment processing, identity verification, fraud prevention, customer support tools, analytics, and email delivery.
- Business partners where needed to deliver specific features you request, such as payment methods or game content integrations.
- Professional advisers such as legal, audit, or security consultants when required for legitimate business purposes.
- Authorities or third parties where we reasonably believe disclosure is necessary to comply with lawful requests, protect rights and safety, investigate suspicious activity, or enforce our terms.
- Corporate transactions, such as a merger, acquisition, or restructuring, where information may be transferred as part of due diligence and completion, subject to appropriate safeguards.
When we share information with service providers, we aim to require that they use it only for the agreed purpose and protect it with appropriate security measures.
Data Security
Raptor 77 Casino applies technical and organisational measures designed to protect personal information against unauthorised access, loss, misuse, alteration, or disclosure. Security practices are reviewed and updated to address evolving risks.
- Access controls designed to limit personal data to authorised personnel on a need-to-know basis.
- Encryption and secure communication methods where appropriate for data in transit and certain stored data.
- Monitoring tools and logging to help detect suspicious activity and reduce the risk of fraud.
- Operational safeguards such as staff training, vendor review processes, and incident response procedures.
No system can be guaranteed to be completely secure. You can help by using a strong, unique password, keeping your login credentials confidential, and notifying us promptly if you suspect unauthorised access.
Data Retention
We retain personal information only for as long as needed for the purposes described in this Privacy Policy, unless a longer period is required or reasonably necessary for legitimate operational reasons. Retention periods vary depending on the type of data and the reason it was collected.
- Account and transaction data may be kept to support account administration, dispute handling, financial reconciliation, and security investigations.
- Verification records may be retained to demonstrate that checks were performed and to help prevent repeat fraud.
- Support communications may be retained to improve service quality and to maintain an accurate record of requests and resolutions.
- Analytics and technical logs are typically kept for limited periods to support performance and security monitoring.
When information is no longer required, we take steps to delete, de-identify, or securely archive it in accordance with our internal policies and practical technical limitations.
Your Rights
Depending on your location and the nature of your relationship with Raptor 77 Casino, you may have rights and choices regarding your personal information. These may include access, correction, deletion, restriction, objection, and portability. Some requests may be limited where we have a compelling need to retain information, such as to protect the platform, finalise transactions, or respond to lawful requests.
Common requests
- Access: request a copy of certain personal information we hold about you.
- Correction: ask us to fix inaccurate or incomplete information.
- Deletion: request deletion of information that is no longer needed, subject to retention limits.
- Marketing preferences: opt out of promotional messages where available; service messages related to your account may still be sent.
- Cookie controls: adjust browser or on-site settings for certain tracking technologies.
To protect player accounts, we may need to verify your identity before processing a privacy request. We may also request clarification to ensure we understand what you are asking for.
Third-Party Services
Raptor 77 Casino may integrate third-party services such as game providers, payment processors, identity verification tools, and analytics platforms. These services may collect and process information under their own policies when you interact with them, for example during payment flows or when game content is served through their technology.
We encourage you to review the privacy notices of relevant third parties. Where we act as the primary point of contact for your account, we will assist with reasonable questions about how integrated services are used on our platform.
- Payment providers may process transaction data to complete deposits and withdrawals.
- Analytics providers may help us understand site performance and user interaction trends.
- Fraud-prevention and security tools may evaluate risk signals to protect accounts and payments.
International Transfers
Raptor 77 Casino may store or process information in locations outside Australia, including through service providers operating data centres in other countries. When information is transferred internationally, we take steps designed to ensure it is protected in a manner consistent with this Privacy Policy and appropriate to the sensitivity of the data.
These steps may include contractual protections with vendors, security assessments, and limitations on access. International transfers are typically made to enable reliable hosting, payment operations, customer support tooling, and security monitoring.
Policy Updates
We may update this Privacy Policy from time to time to reflect changes to our services, technologies, or internal practices. When changes are made, we will revise the policy content on this page and adjust the effective presentation in a reasonable manner. Continued use of Raptor 77 Casino after an update means you accept the revised policy to the extent permitted by applicable rules.
If an update materially affects how we handle personal information, we will take reasonable steps to provide additional notice through the website or through account communications.
Contact Information
For privacy questions, requests, or concerns related to Raptor 77 Casino, please contact our support team at [email protected].
